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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Casey Schultz

Casey Schultz

July 15, 2026

1  out of  5
rating by Casey Schultz
"Will incessantly call you to come in and look at your coverage for ways to "save money". This is an attempt to sell you more products. Even though they will call you all the time, your agent will be conveniently busy when ever you need something. However my biggest gripe is with my coverage.

My coverage dropped because I got in two minor collisions over a span of 3 years. These are the only collisions on my record in 20 years of driving. I have 1 ticket for speeding from when I was 20 years old. And they dropped my coverage. They let me know early enough that that their underwriters have decided not to renew my policy, however, the dozen times I tried to contact my agent she was always gone or busy. The only time I got someone on the phone was when they called asking to bundle my home and auto insurance.

Additionally, what the underwriters say is not the law. My agent could have absolutely gone to bat for me and filed any sort of appeal, but she didn't. I've never missed a payment and up until recently, i had a flawless driving record. I only commute 10 miles a day. All my agent did was avoid me. Statefarm and this one in particular is just a headache."
We responded:
"Hi Casey, thank you for your honest feedback. I'm glad we were able to connect today and address the issues and confusion. We appreciate having your business these last few years and wish you the best!"
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Terri Krake

July 13, 2026

5  out of  5
rating by Terri Krake
"I have had various insurances with Selena over the years. Her office always responds professionally and quickly."
We responded:
"Thank you Terri, we appreciate your feedback! We always strive to be timely in our responses and help in any way we can!"
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Rachel Schromen

July 6, 2026

5  out of  5
rating by Rachel Schromen
"Selina Martire and her team are everything you hope for in an insurance agency. They combine exceptional expertise with genuine professionalism, and it's clear that they always puts the clients' best interests first. What impresses me most is Selina's tenacity - she doesn't just process policies; she advocates for her clients and works hard to find the best possible solutions. She takes the time to explain options clearly, is incredibly responsive, and truly cares about helping people protect what matters most. If you're looking for someone who is knowledgeable, trustworthy, and will go the extra mile for you, I highly recommend Selina and her team at State Farm."
We responded:
"Thank you for your incredibly kind words Rachel! We strive to provide every client with knowledgeable guidance, honest advice, and exceptional service, so it's rewarding to know that was your experience. We truly appreciate your trust and feedback!"
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Abdullahi Mohamed

June 15, 2026

5  out of  5
rating by Abdullahi Mohamed
"Great customer service. Called for vehicle insurance and got it. I was also offered ways to lower my cost by agent ODALYS THANKS"
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Jada Lewis

June 10, 2026

5  out of  5
rating by Jada Lewis
"Patricia was great to meet with today"
We responded:
"Thanks Jada! It was great meetint you !"
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Juan camilo Paz joyas

May 28, 2026

5  out of  5
rating by Juan camilo Paz joyas
"Excelente servicio"
We responded:
"Thank you Juan! "
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Erika Holen

May 19, 2026

5  out of  5
rating by Erika Holen
"Patricia helped guide me through vehicle insurance changes seamlessly, while providing other options such as to bundle renters insurance to give me even more discounts as a single person. She is truly a kind and welcoming soul and I was so thankful to have her assistance through this process!"
We responded:
"What kind words Erika! Its our pleasure to help you and we appreciate having you as a customer. Thank you for choosing us!"
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Rafael Warns-Ledesma

May 4, 2026

5  out of  5
rating by Rafael Warns-Ledesma
"Bianca, made adding a vehicle so simple and easy! We’ve been with State Farm for years and never had any issues!"
We responded:
"Thanks Rafael! Its always a pleasure working with you - we appreciate you taking time to share the kind words about Bianca! "
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Nilesh Patel

April 29, 2026

5  out of  5
rating by Nilesh Patel
"I recently worked with Bianca to set up a new auto insurance policy, and the experience was outstanding.
From the start, she was incredibly patient and took the time to walk through all the coverage options in detail. It’s rare to find an agent who is more focused on making sure you understand your policy than just making a quick sale. She helped me find a great balance between comprehensive protection and a competitive rate, ensuring I took advantage of every available discount. Thank you 😊"
We responded:
"Thank you Nilesh! This is exactly the type of service amd experience we strive for. We appreciate you choosing us for your insurance agency!"
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Brandough001

April 17, 2026

5  out of  5
rating by Brandough001
"Their customer service is on point. Go with this agency, they certainly know how to help!!!"
We responded:
"Thank you Brandon! We appreciate you choosing our office for your insurance needs and are thrilled you were happy with your service!"
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Carlos Zelaya

April 8, 2026

5  out of  5
rating by Carlos Zelaya
"Muchas gracias por su atención fue excelente gracias"
We responded:
"Thank you for your kind words Carlos! We appreciate you!"
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Kathy Doss

March 6, 2026

5  out of  5
rating by Kathy Doss
"Gabby was great helping me with information about my renters policy through State Farm and attaching a certificate of verification to my Apartments Manager showing I do have renters insurance with State Farm."
We responded:
"Thank you for your kind words Kathy! We're always here to help with all things, big and small, and are thrilled we could make this a seamless process for you. "
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Taylynn Graves

December 8, 2025

1  out of  5
rating by Taylynn Graves
"One if the worst Insurance experiences of my life. We moved from out of state and they didnt move our policy over propperly so we were double charged for months, they added a vehicle to our account that we were only getting a quote for instead of the one we bought. They didnt remove a vehicle that we sold despite being asked multiple times. We had a car stolen and totalled and we were greatly undervalued for the payout (statefarm is being sued for this right now btw). They wouldnt let us close the policy on the totalled vehicle until we came to an agreement on the pay out, which is not how that works at all. Selinas office dodged our calls, and deliberately didnt answer questions in emails. Finally had to go over their head to their corporate office to get things resolved. Also called another local sf agent and asked for a quote for the same vehicles to find she was drastically overcharging us the whole time. Run."
We responded:
"Hi Taylynn, I'm so sorry to hear you weren't satisfied with your claim. At an office level, we are not involved in that process nor do we make any decisions. We also aren't involved in policy cancellations from previous states unfortunately - but a previous agent can easily resolve a duplicate charge. Looking in our system notes I see we communicated with you extensively over the last 3 months you were with us - if there was a message that you didn't get a response to, please let us know as our records show a response to all inquiries. Thank you!"
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Darnell Logan

November 14, 2025

5  out of  5
rating by Darnell Logan
"Ethan was extremely easy to work with. He was knowledgeable, efficient, and took the time to understand exactly what I needed. He wrote a new landlord policy that included every detail I requested and made the entire process smooth and stress free. I highly recommend this State Farm location and strongly encourage you to ask for Ethan."
We responded:
"Thank you Darnell! We are so happy you enjoyed working with Ethan and that we could help you with your insurance on this property. Looking forward to helping you for years to come!"
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Ralph Kiland

November 3, 2025

5  out of  5
rating by Ralph Kiland
"We switched from Farmers to State Farm for 3 cars, condo and an umbrella policy a while back and saved substantial money. Also have gotten great customer service."
We responded:
"Thanks Ralph! Glad we could provide you great coverage, savings AND service!"
Profile photo of Jay O'Halloran

Jay O'Halloran

September 10, 2025

1  out of  5
rating by Jay O'Halloran
"My wife and I went through Selina for our car insurance. We had a billing error that Selina didn’t catch and over 3 months we were over billed by a total of $236. After many many emails we finally got about 150 back but never received the remaining $86 in credit. After several emails inquiring about the remaining credit Selena just started ignoring my emails. She was quite rude in some of the other ones and not good at following up or keeping us updated. She only really seems to care about selling people expensive life insurance policy’s to get the highest commission. Once we bought a house we switched to Farmers for our insurance and our car insurance went down by 50 dollars a month with better customer service."
We responded:
"Hi Jay, thank you for sharing your feedback and experience. I'm glad we were able to connect and go through the concerns and address them. We always want to know when and where you need help or more from us!"
Profile photo of John Ganapes

John Ganapes

August 28, 2025

5  out of  5
rating by John Ganapes
"Liz Kujak patiently and clearly explained the policies available. She made sure I got the coverage I needed."
We responded:
"Thank you John! "
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Niara Monae

July 24, 2025

5  out of  5
rating by Niara Monae
"Liz's customer service made me feel important and welcomed. She checked in with me right away and answered all of the questions that I had. Thank you all so much!!"
We responded:
"Thank you for sharing Niara! We are so happy to have your feedback and that you had a positive experience with us!"
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Mallorey Hartread

July 16, 2025

5  out of  5
rating by Mallorey Hartread
"Selina was a delight to talk to -- very honest, transparent, and easy to understand.
Thank you!"
We responded:
"Thank you Mallorey! Welcome to our office! We're happy to have you!"
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Cassandra Connery

July 11, 2025

5  out of  5
rating by Cassandra Connery
"I highly recommend working with Selina and specifically Liz Kujak on her team. I've worked with them for a few years now and have multiple policies (auto, life, renters, personal liability umbrella). As someone in my 20s who didn't learn much about finances and insurance growing up, Liz has made me feel confident and in control."
We responded:
"Thank you Cassandra! Its always a pleasure working with you and we're so happy you've enjoyed your services with us "
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Connor S

July 8, 2025

5  out of  5
rating by Connor S
"Liz was great to work with. Very responsive and quick"
We responded:
"Thank you Connor!"
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Ali Gil Sosa

July 2, 2025

5  out of  5
rating by Ali Gil Sosa
"I used to work as an insurance adjuster for another big name insurance company. Even with all of that background knowledge, I too forget to update my policies sometimes. This is why I’m so thankful for Selina’s team!

Erika reached out to us about a policy endorsement that she thought we’d like to add to our homeowners insurance. It was an immediate yes, she then invited us to sit down with Selina to review our Life options.

We already had life insurance policies but our needs had changed in the 4-5 years since we had originally opened some of the policies. Thanks to rate changes and Selina’s honest (non pushy) guidance, my husband and I now have significantly more coverage for only a couple more dollars a month."
We responded:
"As always, it's a pleasure working with you and your husband Ali! We feel honored to be even a small part of your life journey. Thank you for taking the time to share your experience!"
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D. L.

July 1, 2025

5  out of  5
rating by D. L.
"Friendly and efficient! Thank you Erika!"
We responded:
"Thank you! We think Erika is ☆☆☆☆☆ too and appreciate you sharing your feedback!"
Profile photo of Allison Smith

Allison Smith

June 25, 2025

5  out of  5
rating by Allison Smith
"With just one short phone call, Erika was able to help transfer my car insurance from Texas to Minnesota. She sent me all the documents I needed right away. Thank you Erika and the Selina Martire team!"
We responded:
"Welcome to Minnesota Allison! We are so excited to have you and look forward to helping you any way we can!"
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William Linstrom

June 20, 2025

5  out of  5
rating by William Linstrom
"When I came in to the office I was worried that I wouldn’t be able to find a policy that worked for me, but Erika did some digging and found a policy that made sense for me. She communicated very well through the process and helped me understand everything."
We responded:
"Thank you for sharing your experience William! We're so glad we were able to help you find something you felt fit your needs."